maya777 Privacy
Policy

maya777 ("maya777," "we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the maya777 online gaming platform at maya777.club (the "Platform"). This Privacy Policy describes how maya777 collects, uses, stores, shares, and protects personal data in connection with the operation of the Platform and the provision of gaming services to players in the Philippines.

This Privacy Policy applies to all personal data collected through the Platform, including data provided during registration, during gameplay, through customer support interactions, and through your use of payment services. It applies to all registered players and to visitors who browse the Platform without registering.

maya777 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). We are committed to upholding the principles of transparency, legitimate purpose, and proportionality in all our data processing activities.

maya777 collects the following categories of personal data:

Identity and Contact Data

• Full legal name as it appears on a government-issued identification document;
• Date of birth (for age verification purposes — players must be 21 years of age or older);
• Philippine mobile number and email address;
• Residential address within the Philippines;
• Government-issued identification document details (e.g., PhilSys ID, passport, driver's licence) where required for identity verification.

Financial Data

• Payment method details (GCash account number, PayMaya account number, BPI, BDO, or Metrobank account details) used for deposits and withdrawals;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment references;
• Source of funds information where required for anti-money laundering compliance.

Technical and Usage Data

• IP address and approximate geolocation (used to verify Philippine residency and detect fraudulent access);
• Device type, operating system, browser type, and version;
• Session data, including login timestamps, session duration, and pages visited;
• Game history, wagering activity, and bonus usage records.

Communications Data

• Records of communications with maya777 customer support, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute records.

maya777 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from third-party KYC (Know Your Customer) service providers; fraud detection data from security service providers; payment confirmation data from GCash, PayMaya, and Philippine banking partners.

maya777 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your maya777 player account, including verifying your identity and age;
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver customer support;
• Legal and regulatory compliance: To comply with anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and the Data Privacy Act of 2012;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other prohibited conduct;
• Responsible gaming: To monitor gaming behaviour and enforce responsible gaming tools such as deposit limits and self-exclusion;
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the Platform;
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates) and, where you have opted in, promotional communications about maya777 offers.

maya777 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law.

maya777 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data, such as when you register an account or opt in to marketing communications;
• Contractual necessity: Where processing is necessary to perform our obligations under the Terms and Conditions, including providing gaming services and processing payments;
• Legal obligation: Where processing is required to comply with applicable Philippine laws and regulations, including AML obligations and PAGCOR licensing requirements;
• Legitimate interests: Where processing is necessary for maya777's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.

maya777 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC and age verification service providers engaged to verify your identity and age in compliance with regulatory requirements;
• Fraud and security providers: Third-party security and fraud detection services that help protect the Platform and its players;
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where disclosure is required by law or regulation;
• Professional advisers: Legal, accounting, and auditing firms engaged by maya777, subject to professional confidentiality obligations;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of maya777's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

maya777 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Customer support records: Retained for three (3) years from the date of the last interaction;
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymised or deleted;
• Marketing preferences: Retained until you withdraw your consent or close your account.

Upon expiry of the applicable retention period, maya777 will securely delete or anonymise your personal data in accordance with our data disposal procedures.

maya777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and the maya777 Platform;
• AES-256 encryption for personal and financial data stored at rest;
• Segregated payment processing infrastructure, isolated from game servers and general Platform systems;
• Multi-factor authentication options for player accounts;
• Regular penetration testing and security audits conducted by independent third-party security firms;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• 24/7 security monitoring and intrusion detection systems.

While maya777 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, maya777 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

The maya777 Platform uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.

Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function, including session management, authentication, and security. These cannot be disabled;
• Functional cookies: Remember your preferences (such as language settings) to improve your experience on the Platform;
• Analytics cookies: Collect anonymised data about how players use the Platform, helping us identify areas for improvement. We use first-party analytics only;
• Responsible gaming cookies: Store your responsible gaming settings, such as session time limits and deposit limit preferences.

maya777 does not use third-party advertising or tracking cookies. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by maya777:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data maya777 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all data rights requests within thirty (30) days of receipt.

The maya777 Platform is strictly intended for individuals who are 21 years of age or older. maya777 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data, and report the matter to the relevant authorities where required.

If you are a parent or guardian and believe that a minor has registered on the maya777 Platform, please contact us immediately at [email protected] so that we can take appropriate action.

maya777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.

The effective date at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform following the publication of any updated Privacy Policy constitutes your acceptance of the changes.

This Privacy Policy was last updated on 1 January 2026.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way maya777 processes your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data rights request.